Below are some of the most common things we get asked about SELECT training. If you have a query that hasn’t been answered here, please give our training team a call on 0131 445 5577 or email [email protected]
What terms and conditions apply when I book a SELECT training course?
1. Course fees include course notes, refreshments
2. Full payment is required before the day of the course
3. SELECT Member companies can be invoiced prior to course
4. In the event of cancellations the following charges will apply:
Notice of 14 days or more – no charge
Notice of less than 14 days – 50%
Non-appearance on the morning – 100%
Note: For Electric Vehicle Charging Courses (324) you will receive a full refund if more than 30 days notice is given. For less than 30 days notice, you will not be entitled to a refund.
5. SELECT reserves the right to cancel courses. A full refund will be made or alternative course dates will be offered.
6. We will charge an administration fee of £40 + VAT if a booking needs to be changed on more than one occasion.
What BS 7671: 2018 (IET Wiring Regulations 18th Edition) course do I need to do?
Each of our BS 7671 courses focus on a different aspect of the Wiring Regulations. Here’s a quick guide:
Course 218 – This is the best course for a general overview of the Wiring Regulations – from start to finish. This course also highlights the changes introduced in the latest Amendment.
Course 209 –This course looks at the process of inspection, testing and certification of new installations, additions and alterations. The focus is on Part 6 of the Wiring Regulations. This is the ideal course if you want to refresh your skills in this area.
Course 214 – The first part of the course covers the same material as course 209 (see above). However, in addition to looking at inspection and testing of new installations, the second day looks at periodic inspection and testing of existing installations including the electrical condition paperwork.
Course 208 – This course is ideal for those who want an in-depth look of the Wiring Regulations. The course also covers design of electrical installations, including cable sizing.
Further information on the BS 7671 course options is available in the BS 7671 Option Summary Document in the BS 7671 section of the website. This gives general information on each option. There is also information on individual course content for each course listed in the website.
If you are undertaking these qualifications to keep up-to-date with Grade Card Requirements, please refer to www.sjib.org.uk for further information. While all of our courses are accepted by the SJIB for Grade Card renewal, it is always best to check with the SJIB or to get additional information from their website as individual circumstances can vary.
How can I book a training course?
There is an online booking system
available via the website. Non-Member companies must pay in advance by credit/debit card. Member companies can either pay by credit/debit card or request to be invoiced if preferred.
Alternatively, if you phone the training team on 0131 445 5577 during office hours, we can take the booking over the phone for you. Our office hours are 8.30am to 5.00pm Monday to Thursday and 8.30am to 2.30pm on Friday..
What online platform do you use for delivering the virtual classroom sessions?
We use the GoToTraining online platform. Click here
to view a quick guide on joining a training session. When you book onto one of our virtual classroom courses, you will receive an automated e-mail from the GoToTraining platform which will include more in-depth instructions for downloading the app etc.
I have booked a course online, what happens next?
The process varies from course to course:
SQA Customised Awards Courses
If you have booked one of our SQA Customised Awards you will receive an email on the next working day with SQA paperwork and access to the online part of the SQA Customised Award programme. Joining instructions with venue details and timings will be sent a couple of weeks before the course date. For most of the courses, information will be sent by email. The Design & Verification course is the only exception. Information for this course will be sent by post, as delegates also receive some study materials prior to the course.
Non SQA Courses
Joining instructions with venue details and timings will be sent a couple of weeks in advance of the course. The ECS Health & Safety TESSA and the Scottish Building Standards joining instructions will be sent by post, as these courses also have course notes that are available for prior study. For the rest of the courses, joining instructions will be sent by email a few weeks before.
Online Scottish Building Standards
You will be registered for the online course on the next working day after you’ve booked online. An automated email with your username and password will be sent to you. You will also be e-mailed a Scheme Guide and SBS Technical Guide.
Online Virtual Classroom Courses
You will be registered for the online virtual classroom course on the next working day after you’ve booked online. An automated email will be sent to the delegate via our GoToTraining platform. If they do not receive this within 24 hours, please contact SELECT Training on 0131 445 5577 or e-mail [email protected] to let us know.
The delegate will also be sent reminder e-mails one week, one day and one hour prior to the course start date. This will explain how to download the App and ensure that their audio and webcam options have been tested prior to joining the live classroom session.
What happens if I fail a course?
We will send an email detailing a course of action. In most cases it is simply a matter of arranging to re-sit the multiple choice paper or completing an exercise again. If necessary, we will advise that candidates re-attend a course.
What if the course I want to book is currently unavailable?
Please contact SELECT Training on 0131 445 5577
or e-mail [email protected]
and we can take your details and call you when the course has been scheduled onto our training calendar.
I have lost/misplaced my certificate, how can I get a copy?
If the course is one of our SQA Customised Awards (208, 209, 214, 218 or 222), you will need to request a copy of your certificate through the SQA. Click here
for further information and costs.
If it is any of our other training courses then please contact SELECT Training on 0131 445 5577
or e-mail [email protected]
to request a replacement certificate.
Please contact the training team on 0131 445 5577
or email [email protected]
and let us know which course you’re interested in. We will notify you when it’s next available.
Policies & Procedures
To view the SELECT Training course complaint policies and procedures, please click here.